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Socialwok profiled on Google Enterprise blog, New features Dec 2009

posted Dec 4, 2009 6:20 AM by Ming Yong   [ updated Dec 13, 2009 7:23 PM ]

We are proud to announce that Socialwok is now in public production beta and we just got
profiled on the Google Enterprise blog and tweeted by Google Enterprise team ! :)

We also have launched our Socialwok support site at http://help.socialwok.com and 
Socialwok Google group mailing list. Please let other people know about Socialwok and 
its benefits. We look forward to your tweets and emails.

Here are the new features as of Dec 2009 for Socialwok. We are excited for 2010 and will be making quite a few 
big announcements in the next few months.

Mention a person or feed with notifications
Want to direct a status message to someone or a particular feed. You can now mention 
a person or feed in Socialwok by typing @[keyword to search for person or feed]
The mentioned person will get email and Google Talk IM notification. The mentioned 
feed will show the posted status update


Keep your messages private!
You can now send a private message to a specific person. The message will only be 
seen by that person and no one else.
Access Socialwok feeds in Gmail
You can now view and post updates from within Gmail using the Socialwok Gmail Gadget. To install, see instructions here.
Tight Integration with email & Google Talk - forward email into feed, post direct messages using email
Get email and Google Talk IM notifications when updates are posted in Socialwok. 

You can now access Socialwok mobile web version on iPhone and Android phones. Point your mobile web
browser to http://app.socialwok.com 


New support Initiatives - http://help.socialwok.com, forums, live chat, customer use cases, documentation

posted Nov 9, 2009 11:26 PM by Ming Yong   [ updated Nov 10, 2009 12:36 AM ]

We are happy to announce several new support initiatives to help our users adopt Socialwok better. All our support activities for socialwok will be located at http://help.socialwok.com
  • Help forums - Post questions and get help on issues related to Socialwok. Sign up now to Socialwok Google Groups!

Socialwok Signup

We will be constantly improving the support tools and hope to get feedback on how well we are doing. If you have a few sections, drop us an e-mail at help@socialwok.com

Ming


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