New support Initiatives - http://help.socialwok.com, forums, live chat, customer use cases, documentation

posted Nov 9, 2009 11:26 PM by Ming Yong [ updated Nov 10, 2009 12:36 AM ]

We are happy to announce several new support initiatives to help our users adopt Socialwok better. All our support activities for socialwok will be located at http://help.socialwok.com

Help forums - Post questions and get help on issues related to Socialwok. Sign up now to Socialwok Google Groups!

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Email help - Email questions to help@socialwok.com
Customer use cases - Articles on how organizations are deploying and using Socialwok for enterprise social group collaboration
Documentation pages - Articles on how to install extensions, use certain features in Socialwok
Live Support - Chat windows for live help
Video section - Tutorial videos on different aspects of Socialwok

We will be constantly improving the support tools and hope to get feedback on how well we are doing. If you have a few sections, drop us an e-mail at help@socialwok.com

Ming

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