1. Does Socialwok support non-Google account logins?Yes, we support 3 different type of logins; Google Apps accounts, Google mail accounts and non-Google email addresses. For more details on non-Google email address logins, check out Getting Started2. What size of businesses are using Socialwok? Companies and organizations of all sizes use Socialwok -- from small businesses to large organizations having hundreds of users. See the listing of customer case studies based on industry verticals.
Yes, the standard edition of Socialwok is free for users of all sizes and the standard edition will always remain free. Socialwok will be launching paid version in 3Q of 2010. 4. I am an IT manager or CIO who is interested in deploying Socialwok for my organization. I am concerned about the scalability and security of this application? Socialwok is a Google AppEngine Java application that runs on Google's global data-center infrastructure. This is the same infrastructure that powers many of Google's products like Google Search, Google Mail, Google Apps. Socialwok is able to deliver our services to a large number of concurrent users with a high level of performance. Google's infrastructure is certified to the SAS-70 level of privacy and security. 
5. If Socialwok is on Google's infrastructure, does Google have search access to my private corporate data? What are the privacy protections for my organization's data on Socialwok?6. How do I get started with Socialwok? If I need help with Socialwok, where can I get help?We have a Getting Started guide to help you get going with your Socialwok network. We recommend inviting more co-workers using the user wizard, activating your Google Talk Socialwok notifications, posting a test status update and installing the Socialwok Google Mail gadget. If you run into issues with Socialwok and need help, please join our Socialwok Google Group, try our live IM chat or email help@socialwok.com
7. Does Socialwok integrate with my existing office email or most traditional office workflows? Is there a mobile version?Yes, Socialwok tightly integrates with your existing email workflow. You can access Socialwok from within Gmail. You can comment on updates without logging into Socialwok by just replying to email notifications directly. You can forward emails into feeds or send direct messages to people in your network. See our email integration page. 8. How do I stay connected with Socialwok? Connect & tweet to us at @socialwok. Join our Socialwok Facebook page 9. I am an IT manager or CIO who is interested in deploying Socialwok for my organization. Is there a paid edition? Yes, Socialwok will be launching shortly commercial editions of Socialwok on a subscription basis. In general, paid editions are generally different from our standard edition base on the below:
10. Does Socialwok have unauthorized access to all my Google account details? All access by Socialwok to your Google Apps or Google account details are authorized by the user. We use Google App or Google mail user authentication and does not store any password of the Google user. The user can choose at any moment not to provide Socialwok with access to the domain or person's Google account details during the login process. 11. I am a Google Apps reseller who wants to roll out Socialwok for my clients. How do I partner with Socialwok?12. I am a developer who is interested in integrating with Socialwok. Is this possible?Socialwok has an open standards based REST API that allows third party developers to create applications to interface with Socialwok. For developers with interest in getting access before then, email info@socialwok.com for more details. |
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